Vaultview Batch View Not Working

If attempting to view multiple documents in Vaultview while using Google Chrome and selecting the "Vaultview Batch View" option, only a single document is opened, it is likely that the Google Chrome Pop Up Blocker is preventing the browser from opening multiple tabs/windows at once.  The following instructions outline steps to add your Vaultview website to the Allowed list in Google Chrome to resolve this issue.

(Note: It is possible that another 3rd party app may be installed and blocking these from opening as well.  The following steps are specifically for the Google Chrome Pop Up Blocker.)

  1. On your computer, open Chrome.
  2. At the top right, click More   Settings.
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Content settings.
  5. Click Pop-ups and redirects.
  6. In the Allow Section, Click Add
  7. In the Add Site dialog, add the following site and click add. 

The following are acceptable formats in the Add Site dialog.

ChromePopUpBlockerAddSite-1.pngChromePopUpBlockerAddSite-4.png

 

URL ending (:443) below is same as (https://) above.

URL ending (:80) below is same as (http://) above.

ChromePopUpBlockerAddSite-2.pngChromePopUpBlockerAddSite-3.png

 

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